Programme Officer – Information Management & Accountability, ActionAid Bangladesh

January 7, 2022

Job Description

  • Programme Officer – Information Management & Accountability
  • Project: Site Development Project, Funded by IOM
  • Location of posting: Cox’s bazar
  • Type of contract: Fixed term contract,
  • Vacancy: 01
  • Duration of Contract: Up to 31 March 2022 (if not extended)

Job Summary

Programme Officer- Information Management & Accountability will be responsible for data management, complaint mechanism, and overall information management of the Site Development project. S/he will coordinate with camp in charge and stakeholders for the smooth implementation of the project.

Key responsibilities include (not limited to)

  • Assist in humanitarian gap analyses and refugee needs assessments relating to site development by using KoBo Collect, ODK Collect and other advanced software
  • Assist in data collection exercises including service monitoring
  • Maintaining and managing databases of all community infrastructures such as roads, pathways, drains,
  • Bridges
  • Responsible for ensuring complaints and feedback are properly addressed
  • Responsible for monitoring and/or evaluation of project interventions
  • Assist in ensuring AAB visibility, facility coding and nomenclature
  • Creating and updating databases of casual workers for cash-for-work schemes
  • Responsible for generating IM and IEC products
  • Liaise with Camp in Charge (CiC) and local authorities for project approval and clearance, as needed
  • Assist in organizing regular meetings with site development actors and preparing meeting minutes
  • Coordinate with different stakeholders based on the requirement and suggestions from CiC
  • Assist in managing refugee relocation process in coordination with Deputy Manager – IM, Technical
  • Coordinator and stakeholders
  • Assist in drafting quality narrative reports shared with the donor and ActionAid International
  • Support the development of standard operating procedures (SOPs), concept notes, relevant strategies and project operation plans
  • Responsible for addressing the donor’s feedback and queries in reports
  • Coordinate with the AAB communication department to produce video documentary and stories on significant achievements under the Site Development project
  • Archiving and ensuring proper documentation of project achievements.


  • Programme Officer – Information Management & Accountability will report to Deputy Manager – Information Management & Coordination.

Required Educational Qualification and Experience

  • University degree in Sociology, Development studies, public administration, Journalism, International Relations, or equivalent degree in relevant disciplines (flexible in terms of person having working experience in Rohingya Response)
  • At least 2 years of experience in humanitarian and/or development organizations

Technical Skills

  • Proficiency in the local language will be an advantage.
  • Understanding of CCCM/ Cash-for-Work (CFW) is highly desired.
  • Knowledge of KoBo and ODK.
  • Proficiency in English writing and speaking is a must.
  • Ability to write narrative reports independently.
  • Gender sensitive and familiar with humanitarian principles, Human Rights Based Approach
  • Able to take decisions in a timely manner, prioritize and multi-task seamlessly.
  • Ability to work under extreme pressure and meet deadlines.
  • Team player with experience in multi-cultural and multi-ethnic environments.
  • Data management, Proficient with MS office suite

Application instructions Only those who meet the above requirements are requested to apply following these instructions: Last date of application is Saturday, 15 January 2022. Due to an emergency, recruitment will be on rolling. The interested candidates are requested to apply before the deadline.